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Job Description

The Academic Building 1 (AB1) Tier 2 Audiovisual Technician provides advanced on-site audiovisual (AV) support for Virginia Tech’s Academic Building One in Alexandria, VA, and the Virginia Tech Research Center in Arlington, VA. Serving as an extension of the Classroom AV Services (CAVS) department in Blacksburg, this position ensures that the user experience at Northern Virginia locations aligns with the standards established university-wide.

Reporting to the Academic Technology and AV Services Manager at AB1, the incumbent will deliver professional AV support, system maintenance, and technical training to faculty, staff, guests, and students. Responsibilities include preventative maintenance, troubleshooting complex technical issues, assisting with AV installations, and maintaining accurate documentation in the department’s ticketing and asset management systems.

This role is instrumental in supporting Virginia Tech’s ongoing expansion in the Northern Virginia region and ensuring reliable, high-quality classroom technology experiences.

Position Responsibilities:
•Provide high-quality, professional audiovisual support to end users.
•Conduct regular testing and preventative maintenance of AV systems to ensure optimal performance.
•Train and provide technical guidance to Tier 1 Technicians and student staff.
•Troubleshoot, diagnose, and resolve hardware and software issues promptly.
•Assist with AV installations and verify full system functionality.
•Maintain accurate documentation in ticketing and inventory management systems.
•Ensure all instructional spaces are properly equipped and prepared for academic use.
•Support events through training, setup, and monitoring

Required Qualifications

•Several years of experience in the audiovisual industry
•Demonstrated experience providing technical and customer support for AV systems.
•Strong understanding of AV signal flow and system architecture.
•Proficiency with web conferencing and lecture capture platforms.
•Experience in the usage and configuration of Crestron and QSC systems.
•Effective written and verbal communication skills.
•Ability to work independently and collaboratively in a fast-paced environment.
•Ability to lift and move up to 50 pounds and work from ladders as necessary.
•Possession of a valid driver’s license.

Preferred Qualifications

•Experience in a higher education environment.
•Experience with audiovisual installations.
•Experience with Windows, macOS, iOS, and Android operating systems.
•Live event production experience, including video streaming, recording, and audio mixing.
•Industry certifications are preferred (e.g., Avixa CTS, CTS-I, CTS-D; Crestron; QSC)
•Foundational knowledge of IT networking principles

Pay Band

4

Appointment Type

RESTRICTED - Calendar Year

Salary Information

Salary is commensurate with experience up to an expected budget max of $83,555

Review Date

Review of applications will begin on Tuesday, November 18

Additional Information

The successful candidate will be required to have a criminal conviction and driver's license check

Unable to Sponsor Work Visas

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ralucas@vt.edu during regular business hours at least 10 business days prior to the event.